Terms of Service 

Last updated: March 2021
Please read the Terms of Service (“Terms of Service”, “Terms”) carefully before using the website or purchasing one of the programs offered by Illumify Inc. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. By accessing or using the Service you agree to be bound by these Terms. We reserve the right to make changes and adaptations to the terms of service as required. Background Illumify is designed to provide professional perspective, guidance, learning, development and insight. As a participant (you) assume full responsibility for all decisions made or not made and action taken or not taken, and you agree that Illumify Inc. and its employees will not be held liable for the outcome of any decision or action taken by you as the result of any part of the program. Participants in groups that are open, i.e. of our creation, are required to sign a confidentiality agreement if any members of the group so choose. Payment Options To ensure that cost is not an obstacle to those committed to meaningful change, we offer several payment options. 1) Pay the lump sum which is the net amount + appropriate taxes which you agree to pay in full upon registering for a program or 2) Payments can be made on a recurring basis over the course of the program. If you choose this option, please contact us at hello@illumifyinc.com. All fees are charged in $ CDN, and converted to your currency. All fees are exclusive of all taxes, and you shall be responsible for payment of all such taxes. Changes We reserve the right to make any changes necessary to our Illumify programs, content, or schedules. We will make best efforts not to make changes but there can be unforeseen circumstances that might dictate adjustments. Our Promise To You We are committed to ensuring you have the optimal experience whenever, and however, you engage with us or our programs. Needless to say, communication is key so please don’t hesitate to share any questions or concerns with us. Your Agreement In purchasing a program or service, you have read the terms of agreement and hereby agree to the terms of service outlined above.

Terms of Service, Updated May 2025

Your access to and use of the products and/or Services offered by Illumify Inc., a division of Illumify Inc., is conditioned upon your acceptance of and compliance with these Terms. Each use by you shall constitute and be deemed your unconditional acceptance of the Terms. If you do not agree to these Terms, you should not use the products and/or Services offered by Illumify Inc.. These Terms may be modified at any time by Illumify Inc. upon posting of the modified Terms. Each use by you shall constitute and be deemed your unconditional acceptance of the Terms and your continued use of the products and/or Services signifies and confirms your acceptance of any modifications made to the Terms. These Terms apply to all visitors, users, guests, third-parties and others who wish to access and/or use the Service, either directly or indirectly through the use of your account and password.

The contents, products, and Services provided by Illumify Inc., are offered as a perspective. You are not obligated, in any way, to adopt this perspective as your own. All contents published by Illumify Inc. and its representatives, including that contained in private sessions and group events, are not intended to be a substitute for professional advice such as from a medical doctor, psychiatrist, counsellor or therapist of any kind. This work is not intended to diagnose, treat, cure or prevent any condition whether medical, psychological, or health related. Under no circumstances can you hold Illumify Inc. or its representatives liable for any actions you take and the consequences thereof. You agree not to hold Illumify Inc. or any other division of Illumify Inc. liable for any loss or cost incurred by you or any person related or associated with you as a result of materials offered by Illumify Inc. or its representatives. Results are determined entirely by your own initiative. Therefore, results are not guaranteed.

Illumify Inc. and its representatives respect the right to privacy. All information shared through the website, at events, and during private sessions is held in strict confidence. Your personal information is never sold, traded, nor given away.

Accounts

When you create an account with us, you guarantee that you are 18 years or older, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the site. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to refuse Service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Subscriptions

Some of the products and Services offered through Illumify Inc. may be offered as subscriptions. There are no free trial periods or sign-up fees associated with subscription products and/or Services unless otherwise specified. After a customer has purchased a subscription, they can view the details of, and manage the subscription from, their My Account page. After the initial payment for a subscription has been processed, the subscription is transitioned to the Active status. This status indicates the subscription will renew or expire at a given time in the future. Subscription renewals take place automatically on subscription products and/or Services unless otherwise specified. With a renewable subscription, a recurring payment is charged without involvement from the customer or Illumify Inc. The subscription processes the payment with the payment gateway used to purchase the subscription. For example, PayPal processes the recurring payment if the subscription was purchased via PayPal and Stripe processes the recurring payment if the subscription was purchased directly on the site using a credit card. If a recurring payment fails, the subscription is put on hold until payment goes through or cancelled in the event of multiple failed payment attempts. Only recurring coupons applied at the start of a subscription will discount renewal payments as the customer is not involved in the renewal payment directly. Renewal payment dates are calculated as being the next payment date based on the date of the latest payment and not the time the payment is processed. This is to ensure the subscriber receives access to the subscription for the full period of each renewal. For example, if a monthly subscription product is purchased on the 1st of January, and it renews on the 1st of February, the next renewal payment date is calculated as the 1st of March. If the automatic renewal payment fails on the 1st of March and the customer then manually pays for the renewal on the 3rd of March, the next payment date is the 1st of April, not the 3rd of April, to ensure it continues to be processed on the 1st of the month and no additional energetic debt is accumulated for late payment through term extension. A subscription is placed On-Hold when an associated order is awaiting payment, or it has been manually suspended by the store owner or customer. A subscription can remain On-Hold indefinitely. If it was manually suspended, it will need to be manually reactivated. If it was suspended awaiting payment, it will be reactivated once that payment is processed. When a subscription is On-Hold, the user associated may no longer be granted access to the corresponding subscription product and/or Service. When a subscription is manually cancelled by the customer, its status is not usually transitioned to Cancelled immediately. If the subscription has a pre-paid term that has not been provided yet, the subscription will be assigned the Pending Cancellation status. During this time, the user associated with the subscription will continue to have access to the subscription product and/or Service. When the pre-paid term ends, the subscription’s status will be transitioned to Cancelled. There are no refunds nor pro-rated refunds in the case of manual subscription cancellations mid-payment term. The Cancelled status is assigned to subscriptions with the Pending Cancellation status when they reach the end of their pre-paid term. Customers can reactive previously purchased subscriptions from the My Account page once logged in.

Communication

By creating an account on our site, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we may send.

Audio/Video Recording

By using and/or accessing the products and/or Services offered by Illumify Inc., you expressly consent to the recording of any and all audio and video data collected from your device and of your name, image, voice and likeness in connection with the recording of audio and/or video content. By engaging in products and/or Services offered by Illumify Inc., you further acknowledge and agree that the audio and/or video capturing technology used captures voluntary and involuntary video and audio recordings.

Currency

All prices are in US dollars unless otherwise specified.

Cancellation Policy

Illumify Inc. reserves the right to cancel the offer of any products and/or Services at any time for reasons including but not limited to: product or Service availability, errors in the description or price of the product or Service, error in your order or other reasons. If Illumify Inc. cancels a product or Service of which you are to be a participant, you will receive notice of said cancellation with reasonable notice. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Refund Policy

Unless otherwise specified, there are no refunds for any purchases made to Illumify Inc., whether purchases are made directly via this site or when invoiced directly.

Dispute Resolution and Governing Law for Individual Users

This section only applies if you are accessing or using the Service as an individual. Governing Law: These Terms and any action related thereto will be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Except as otherwise expressly set forth in these Terms, the exclusive jurisdiction for all Disputes (defined below) that you and Illumify Inc. are required to arbitrate will be the Provincial courts of Ontario, Canada and you and Illumify Inc. each waive any objection to jurisdiction and venue in such courts. Mandatory Arbitration of Disputes: We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Service (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Illumify Inc. agree that the laws of the Province of Ontario, Canada govern the interpretation and enforcement of these Terms, and that you and Illumify Inc. are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms. Exceptions: We both may seek to resolve a Dispute in small claims court if it qualifies; and we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement. Arbitration Costs: Payment of all filing, administration and arbitrator fees will be governed by the applicable laws governing the Province of Ontario, and we won’t seek to recover the administration and arbitrator fees we are responsible for paying, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration, you will pay all of our attorneys’ fees and costs. If you prevail in arbitration, you will pay all of your attorneys’ fees and expenses. Injunctive and Declaratory Relief: Except as provided above, the arbitrator shall determine all issues of liability on the merits of any claim asserted by either party and may award declaratory or injunctive relief only in favour of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the extent that you or we prevail on a claim and seek public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual claims in arbitration. Class Action Waiver. You and Illumify Inc. agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, if the parties’ dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. Severability. With the exception of any of the provisions in the Class Action Waiver, if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.

Dispute Resolution and Governing Law for Companies or Legal Entities

This section only applies if you are accessing or using the Service on behalf of a company or legal entity. Governing Law and Forum Choice: These Terms and any action related thereto will be governed by the laws of the Province of Ontario, Canada. The exclusive jurisdiction for all dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Service will be the courts located in the Province of Ontario, Canada, and you and Illumify Inc. each waive any objection to jurisdiction and venue in such courts.

Changes to our Terms of Service

When we change our Terms of Service, we post those changes on this page. The contents of this page have been last modified on May 5, 2025.